Visitor Services and Public Guide:

The Star-Spangled Banner Flag House and Museum (Flag House) is looking to hire an individual for part-time employment. The pay rate is $16 an hour for up to 20 hours per week. At this time, the Flag House is unable to provide health benefits with this position (vision, medical, dental).

Built in 1793, the Flag House is the home of Mary Young Pickersgill, the woman who sewed the Star-Spangled Banner Flag which flew over Fort McHenry during the Battle of Baltimore in 1814 and inspired Francis Scott Key to pen what would become our national anthem. The house and attached Museum tell Mary’s story as a female entrepreneur in early Baltimore who built a successful business during a time where opportunities for women were few. 

Please see the below range of duties for more information.

Duties:

• Greeting guests as they enter the building, processing ticket sales, answering the phone and either responding to questions or transferring calls as required.
• Lead historic tours to individuals of various age ranges during special programs.
• Prepare and lead pre-made programs to children ranging from elementary to high school.
• Answer guest questions as accurately and professionally as possible.
• Maintain the small gift shop in the Museum lobby.
• Other duties as needed.

Qualifications:

• Have experience or are willing to learn general visitor service operations. 
• Willingness and eagerness to learn and pass on local and national history.
• Ability to work a flexible schedule based on operational need. The Museum is open to the public from 10am-3pm Tuesday-Saturday. 
• Calm and collected personality when communicating with guests.
• Basic money handling skills.

Preferred Qualifications:

• Experience in or willingness to learn how to lead historic tours.
• Experience with general customer service.

For those interested in applying, please send a resume and a brief email stating your interest in the position, potential availability, and relevant experience to Director Christopher Sniezek at csniezek@flaghouse.org. Thank you in advance for your interest in this position and we look forward to hearing from you!

*Please note: no one candidate will be a perfect fit for this job. The skills and experience needed to be successful in this job exist on a spectrum and frequently cited statistics show that candidates with disabilities, BIPOC candidates, women, and members of marginalized and/or systematically excluded groups typically apply to jobs only if they meet 100% of the qualifications. The Star-Spangled Banner Flag House highly encourages everyone to apply, even if you do not think you fit each qualification perfectly.